Find answers to the most commonly asked questions about our services, policies, and more.
In-home nursing care provides professional nursing support in the comfort of your own home. Services are tailored to individual needs and may be provided as a one-off visit or ongoing care.
Care is delivered by a highly experienced registered nurse, ensuring consistency, familiarity, and continuity throughout your care.
No referral is required. Clients, families, coordinators, or healthcare professionals may request nursing care directly.
A-Z Nursing services the south-east Melbourne region and surrounding areas. If you’re unsure whether your area is covered, a phone call is the best place to start.
Services are available Monday to Friday. Guidance and advice may be provided by phone if concerns arise outside these times.
Care begins with a phone call or enquiry. We’ll discuss your needs, answer questions, and determine the most appropriate nursing support.
Services include in-home nursing care, wound and clinical care, catheter management, dementia care and assessments, palliative and supportive care, and health assessments and monitoring.
Yes. Nursing care can be provided as a single visit or as ongoing support, depending on your needs.
Yes. Continuity of care is a priority. You are supported by the same nurse wherever possible, allowing trust and familiarity to develop.
Yes. Education, guidance, and clear communication are provided to both clients and families to ensure everyone feels supported and informed.
While emergency care is not provided, guidance and advice can be offered to help determine whether further medical attention may be required.
Yes. Care may be coordinated with GPs, allied health professionals, coordinators, or other providers when appropriate.
Yes. Services are available to NDIS participants and Home Care Package clients, billed in line with approved pricing.
Invoices are managed through your plan manager or Home Care Package coordinator, reducing stress for clients and families.
Yes. Private nursing services are available. Fees can be discussed during the initial consultation.
Yes. Care is provided by a registered nurse who is registered with AHPRA and practices within professional scope.
Yes. A-Z Nursing holds appropriate professional insurance and remains up to date with professional requirements.
All client information is treated with confidentiality and handled in line with privacy regulations and professional standards.
If you’re unsure whether nursing care is right for you or a loved one, a conversation can help.
Speak with a nurse